CCTV News: Since the Spring Festival travel rush in 2025, the average daily new energy vehicles on highways across the country have exceeded 6.5 million, an increase of more than 60% over the same period in 2024. There are more and more new energy vehicles on the expressway. Can charging piles be found in time and can they be charged quickly? Can the "mileage anxiety" of new energy vehicle owners alleviate?

In the traffic flow from south to north, the West Service Area of ​​Changsha, Hunan has attracted special attention, and many highways to Chongqing, Sichuan, Hubei and other places intersect here. In the service area, many car owners are replenishing their vehicles with "energy".

During the Spring Festival travel rush two years ago, due to long queues for charging, this place was once on a hot search. But in 2025, new energy vehicles with green license plates will come and go in the service area, which is very busy, but the waiting time is not long before charging the pile. Many people charge almost the same amount of electricity when they buy a cup of coffee.

In the past, not only was the insufficient number of charging piles, but the long charging time was also an important reason for the "queuing" of charging on the Spring Festival travel rush. In 2025, the service area operation and maintenance team installed super charging piles in advance, one kilometer per second, and some models ran 200 kilometers shortened from the original half-hour charging to 3 minutes of charging. New equipment such as charging robots are on the job

Super charging can only solve the charging problems of some models. Faced with large traffic, charging robots and emergency charging cars, these walking "charging piles" are the "favorites" of all models.

The "blessing" of new equipment has greatly alleviated the problem of queuing up for charging new energy vehicles in the service area during the 2025 Spring Festival. The "Cloud Eye" system operation and maintenance charging pile

On the 2025 Spring Festival travel rush, the put into use of new equipment has alleviated the "milestation anxiety" of many new energy vehicle owners. Behind this, there is also a powerful data system and intelligent operation and maintenance network supporting it.

In the Hunan Energy Big Data Center, dozens of kilometers away from the West Service Area of ​​Changsha, 8,594 charging stations of more than 1,000 operators are monitored in real time. Although it is responsible for monitoring tasks at all charging stations in the province, there are not many on duty here.

The duty staff introduced that the "big test" of the 2025 Spring Festival travel rush was introduced for the first time. The newly launched "Cloud Eye" system allows the on-duty personnel to remotely understand the real-time status of the charging pile. Artificial intelligence technology can predict congested sites, and the operation and maintenance team can schedule on-site equipment and personnel in advance.

Not long ago, Ouyanghai Service Area completed several major projects, and the construction of the battery swap station that can be completed in 3 minutes was completed and officially put into use. The charging guns were expanded from the original 4 to 20. New charging facilities have been built, but many car owners do not know that the new area can be used. How to efficiently guide the vehicle to the new charging area?

As a front-line staff member in the service area, Tan Qian's main task is to "brush the phone", that is, with the help of the "cloud eye" system in the mobile phone, the charging space in the newly built area will be drained as soon as possible.

Tan Qian, a staff member of State Grid Chenzhou charging business, said that during the peak Spring Festival travel rush, the duty staff had to stay on the scene and stare at the parking space almost 24 hours a day. Now with an intelligent system, it is easy to guide the vehicle. Tan Qian's small diary also records these changes.

In the past year, China's new energy vehicle production and sales have achieved new breakthroughs, and the number of new energy vehicles on the highway has continued to increase, and the continuous enhancement of charging guarantee capabilities is making these new energy vehicles smoother and smoother. Last year, an average of 11,500 charging facilities were completed and put into operation. Along the busy expressway, we saw that compared with the 2024 Spring Festival travel rush, the number of charging piles on the expressway in Hunan Province increased from 1,389 to 1,975. By the end of 2024, a total of 35,000 charging piles have been built in highway service areas across the country, with a coverage rate of 98%.

The service area is opened, and the denser charging network is constantly growing in all directions. In 2024, the incremental increase of charging infrastructure including charging piles and battery swap equipment reached 4.222 million units, and an average of about 11,500 charging facilities were completed and put into operation every day. During the Spring Festival travel tide, busy charging stations are like stars, lighting up every reunion.